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Case Study 01 · SaaS · Enterprise CS

From 4 months silent
to 3 offers in 6 weeks.

Senior Customer Success leader. 12 years of revenue impact. A resume that read like a job description and an inbox that hadn't pinged in months. Here's exactly what we changed and why it worked.

73Applications submitted
11First-round interviews
3Offers received
6 wksTo first offer

The starting point

Four months of self-led searching. ~150 Easy-Apply submissions. Two recruiter screens, both ghosted after the second call. The client described it as "shouting into a void." The resume was honest but generic — bullet points described responsibilities, not outcomes. Every role had the same structure regardless of seniority. LinkedIn headline read "Customer Success Leader · Open to Work."

What we changed

Positioning rewrite

Reframed the resume around quantified revenue retention and expansion outcomes. Every role now opened with a context line (segment, ARR, team size) followed by 3-4 outcome bullets — each with a number.

Sourcing channel

Cut LinkedIn Easy-Apply entirely. All applications submitted directly through company ATS portals — Greenhouse, Lever, Workday. Roles sourced fresh daily from the company career pages of 60+ pre-vetted target employers.

Per-role tailoring

Every single application got a resume rewritten for the specific job description — keywords, ordering, framing. Average time per tailoring: 25-40 minutes. Approval from client before submission, every time.

LinkedIn cleanup

Headline rewritten as a value statement, not a label. About section restructured around outcomes. "Open to Work" banner removed (it filters into recruiter junk folders). Activity quietly seeded with 2-3 thoughtful comments per week on industry posts.

The timeline

Wk 1

Onboarding · positioning workshop · resume v1 · LinkedIn rewrite. 0 applications.

Wk 2

Target list locked. First 14 applications submitted. 2 first-round interviews booked within 5 days.

Wk 3

22 more applications. 4 interviews this week. First "second round" advance.

Wk 4

Mid-search recalibration: trimmed targets to higher-fit roles. Added 19 applications. 3 second-rounds active.

Wk 5

First offer received. Two more second-rounds advancing.

Wk 6

Two more offers received. Negotiation playbook deployed. Client accepted second offer (best fit, not highest comp).

What worked

  • Volume + precision, not volume alone. 73 carefully-targeted applications outperformed the previous 150 generic ones by 5×.
  • Direct ATS routing. Easy-Apply applications go into a queue most recruiters never open. Direct portal applications are reviewed.
  • Approval gates. The client saw and approved every resume before it went out — caught 4 misframings that would have hurt fit.
  • Narrative consistency. Resume, LinkedIn, and interview prep all told the same story about outcomes and revenue impact.

What the client said

"I went from feeling invisible to having three companies competing for me — in six weeks. The thing nobody tells you is that the search itself is a full-time job. Hosney took it off my plate completely, and the quality of opportunities was higher than anything I'd surfaced on my own."

Your search, run the same way.

Every engagement is custom. Same level of care. Same approval gates. Same daily transparency.

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